New learnings from applying HCD to client-facing services

Speakers for the above panel included:

  • MODERATOR: Smisha Agarwal (Associate, Population Council)
  • Mojca Cargo (Senior Market Engagement Manager, GSMA)
  • Eli Grant (Head of Research, Praekelt)
  • Thaddeus Pennas (Technical Advisor, FHI 360)

 Linked presentation from the panel: "Who completes a longitudinal RDD-IVR-mobile phone survey in Ghana? Response rates and sample quality for youth and young adults, pregnant couples, and caretakers of young children.": Thaddeus Pennas